Paymark experienced a critical incident on February 17, 2026 affecting Online EFTPOS and Tap on Mobile, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Online EFTPOSTap on Mobile
Update timeline
- investigating Feb 17, 2026, 05:52 PM UTC
Worldline is aware of an issue causing some transactions via Online EFTPOS to fail or decline. This issue is currently under investigation and we will provide a further update when available. Thank you for your patience.
- identified Feb 17, 2026, 06:20 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 17, 2026, 07:14 PM UTC
This incident has been resolved.