Paymark experienced a minor incident on February 25, 2026 affecting Global Online Pay, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Global Online Pay
Update timeline
- investigating Feb 25, 2026, 05:08 PM UTC
Worldline is aware of an issue causing some online transactions to fail or decline. This issue is currently under investigation, and we will provide a further update when available. Thank you for your patience.
- investigating Feb 25, 2026, 06:22 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 25, 2026, 06:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 25, 2026, 06:36 PM UTC
This incident has been resolved.