Paymark experienced a notice incident on March 16, 2026 affecting RKI / KSE Services and Tap on Mobile, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
RKI / KSE ServicesTap on Mobile
Update timeline
- investigating Mar 16, 2026, 07:14 PM UTC
Worldline is aware of an issue that prevents uploading documents into the Reseller Portal. Our team are investigating and an update will be provided when fixed. Thank you for your patience.
- monitoring Mar 16, 2026, 07:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 16, 2026, 07:49 PM UTC
This incident has been resolved.