Paymark incident

Online EFTPOS & ANZ - Known Issue

Critical Resolved View vendor source →

Paymark experienced a critical incident on April 15, 2026 affecting Online EFTPOS and Tap on Mobile, lasting 4h 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 06:38 AM UTC
Resolved
Apr 15, 2026, 11:11 AM UTC
Duration
4h 32m
Detected by Pingoru
Apr 15, 2026, 06:38 AM UTC

Affected components

Online EFTPOSTap on Mobile

Update timeline

  1. investigating Apr 15, 2026, 06:38 AM UTC

    Worldline is aware of an issue affecting acceptance of Online EFTPOS payments from the ANZ banking app. ANZ are currently investigating and an update will be provided soon. Thank you for your patience.

  2. identified Apr 15, 2026, 06:38 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 15, 2026, 08:04 AM UTC

    ANZ are continuing to work on the issue.

  4. identified Apr 15, 2026, 09:22 AM UTC

    ANZ are continuing to work on a fix for the issue

  5. resolved Apr 15, 2026, 11:11 AM UTC

    This incident has been resolved.