Paymark incident

Worldline eCommerce - Declining Transactions (UAT Environment)

Notice Resolved View vendor source →

Paymark experienced a notice incident on May 6, 2026 affecting CLICK and Linked Gateway, lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 11:04 PM UTC
Resolved
May 07, 2026, 01:40 AM UTC
Duration
2h 35m
Detected by Pingoru
May 06, 2026, 11:04 PM UTC

Affected components

CLICKLinked Gateway

Update timeline

  1. investigating May 06, 2026, 11:04 PM UTC

    Worldline is aware of an issue impacting online transactions in our UAT Environment, causing transactions to fail or decline. This issue is currently under investigation, and we will provide a further update when available. Thank you for your patience.

  2. identified May 06, 2026, 11:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 07, 2026, 12:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 07, 2026, 01:40 AM UTC

    This incident has been resolved.