Paymark incident

Online EFTPOS & Westpac - Known Issue

Minor Resolved View vendor source →

Paymark experienced a minor incident on May 17, 2026 affecting Online EFTPOS and Tap on Mobile, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2026, 08:03 PM UTC
Resolved
May 17, 2026, 09:30 PM UTC
Duration
1h 27m
Detected by Pingoru
May 17, 2026, 08:03 PM UTC

Affected components

Online EFTPOSTap on Mobile

Update timeline

  1. investigating May 17, 2026, 08:03 PM UTC

    Worldline is aware of an issue affecting acceptance of Online EFTPOS payments from the Westpac banking app. Westpac are currently investigating and an update will be provided soon. Thank you for your patience.

  2. resolved May 17, 2026, 09:30 PM UTC

    This incident has been resolved.