Paymark incident

Online EFTPOS & BNZ - Known Issue

Minor Resolved View vendor source →

Paymark experienced a minor incident on June 19, 2026 affecting Online EFTPOS and Tap on Mobile, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2026, 05:48 AM UTC
Resolved
Jun 19, 2026, 08:12 AM UTC
Duration
2h 23m
Detected by Pingoru
Jun 19, 2026, 05:48 AM UTC

Affected components

Online EFTPOSTap on Mobile

Update timeline

  1. investigating Jun 19, 2026, 05:48 AM UTC

    Paymark is aware of an issue affecting acceptance of Online EFTPOS payments from the BNZ banking app. BNZ are currently investigating and an update will be provided soon. Thank you for your patience.

  2. investigating Jun 19, 2026, 06:50 AM UTC

    BNZ continue to investigate this issue. An update will be provided once received. Thank you for your patience.

  3. monitoring Jun 19, 2026, 07:25 AM UTC

    A fix has been implemented and BNZ are monitoring the results.

  4. resolved Jun 19, 2026, 08:12 AM UTC

    This incident has been resolved.