Paymark experienced a minor incident on June 21, 2026 affecting Online EFTPOS and Tap on Mobile, lasting 20h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Online EFTPOSTap on Mobile
Update timeline
- investigating Jun 21, 2026, 12:32 AM UTC
Paymark is aware of an issue affecting acceptance of Online EFTPOS payments from the Westpac banking app. Westpac are currently investigating and an update will be provided soon. Thank you for your patience.
- investigating Jun 21, 2026, 01:20 AM UTC
Westpac are continuing to investigate this issue. An update will be provided once received. Thank you for your patience.
- investigating Jun 21, 2026, 03:09 AM UTC
Westpac are still investigating this issue. An update will be provided once received. Thank you for your patience.
- monitoring Jun 21, 2026, 08:52 PM UTC
A fix has been implemented and Westpac are monitoring results.
- resolved Jun 21, 2026, 08:54 PM UTC
This incident has been resolved.