Paymark experienced a minor incident on July 11, 2026 affecting Online EFTPOS and Tap on Mobile, lasting 5h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Online EFTPOSTap on Mobile
Update timeline
- investigating Jul 11, 2026, 09:13 PM UTC
Paymark is aware of an issue affecting acceptance of Online EFTPOS payments from the Westpac banking app. Westpac are currently investigating and an update will be provided soon. Thank you for your patience.
- investigating Jul 11, 2026, 10:21 PM UTC
Westpac are continuing to investigate this issue. Thank you for your patience.
- resolved Jul 12, 2026, 03:10 AM UTC
This incident has been resolved.