Paymark incident

Online EFTPOS & Westpac - Known Issue

Major Resolved View vendor source →

Paymark experienced a major incident on July 19, 2026 affecting Online EFTPOS and Tap on Mobile, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2026, 07:34 PM UTC
Resolved
Jul 19, 2026, 08:49 PM UTC
Duration
1h 14m
Detected by Pingoru
Jul 19, 2026, 07:34 PM UTC

Affected components

Online EFTPOSTap on Mobile

Update timeline

  1. investigating Jul 19, 2026, 07:34 PM UTC

    Paymark is aware of an issue affecting acceptance of Online EFTPOS payments from the Westpac banking app. Westpac are currently investigating and an update will be provided soon. Thank you for your patience.

  2. resolved Jul 19, 2026, 08:49 PM UTC

    This incident has been resolved.