Paymark incident

Online EFTPOS & Westpac - Known Issue

Notice Resolved View vendor source →

Paymark experienced a notice incident on August 13, 2026 affecting Online EFTPOS and Tap on Mobile, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 01:41 AM UTC
Resolved
Aug 13, 2026, 02:32 AM UTC
Duration
50m
Detected by Pingoru
Aug 13, 2026, 01:41 AM UTC

Affected components

Online EFTPOSTap on Mobile

Update timeline

  1. investigating Aug 13, 2026, 01:41 AM UTC

    Paymark is aware of an issue affecting acceptance of Online EFTPOS payments from the Westpac banking app. Westpac are currently investigating and an update will be provided soon. Thank you for your patience.

  2. identified Aug 13, 2026, 01:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 13, 2026, 02:32 AM UTC

    This incident has been resolved.