Paymark experienced a minor incident on August 15, 2026 affecting Payment Switch / EFTPOS, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Payment Switch / EFTPOS
Update timeline
- investigating Aug 15, 2026, 05:10 AM UTC
Paymark is aware of an issue impacting cards issued by Westpac, causing transactions to decline. Westpac are currently investigating. Please be aware that contactless card and mobile device payments may not go through during this outage, requiring cards to be inserted or swiped for approval.
- resolved Aug 15, 2026, 06:09 AM UTC
This incident has been resolved.