Paydock incident

[External] Slow Response Times and Increased 4xx Errors - Gpayments

Minor Resolved View vendor source →

Paydock experienced a minor incident on August 28, 2025 affecting Gpayments service, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2025, 09:35 AM UTC
Resolved
Aug 28, 2025, 11:11 AM UTC
Duration
1h 35m
Detected by Pingoru
Aug 28, 2025, 09:35 AM UTC

Affected components

Gpayments service

Update timeline

  1. monitoring Aug 28, 2025, 09:35 AM UTC

    We're currently seeing slow response times and an increase in errors from Gpayments. Gpayments has confirmed they are investigating an incident on their end.

  2. resolved Aug 28, 2025, 11:11 AM UTC

    Gpayments have advised that the issue has been resolved, no errors have been observed since 6:50pm AEST.