Paydock incident

Platform Degradation - API and Dashboard

Major Resolved View vendor source →

Paydock experienced a major incident on October 16, 2025 affecting Paydock API and Paydock Dashboard, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2025, 03:24 AM UTC
Resolved
Oct 16, 2025, 06:49 AM UTC
Duration
3h 25m
Detected by Pingoru
Oct 16, 2025, 03:24 AM UTC

Affected components

Paydock APIPaydock Dashboard

Update timeline

  1. investigating Oct 16, 2025, 03:24 AM UTC

    We are currently investigating reported Platform Degradation with API and dashboard.

  2. resolved Oct 16, 2025, 06:49 AM UTC

    This incident has been resolved.