Paydock experienced a minor incident on February 12, 2025 affecting Paydock API, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Paydock API
Update timeline
- resolved Feb 12, 2025, 07:20 PM UTC
Temporary unavailability and degraded performance of POST//v1/charges/wallet and POST//v1/charges endpoints due to a configuration change to reinforce the Platform's security. Customers of the unaffected instances were still able to complete their transactions. The incident itself started at 16:38 PM UTC and finished at 17:47 PM UTC.