Ongoing since 03:04 PM UTC, affecting Crypto Transfers and Crypto Transfers.
Engineering team si working on the fix for the issue. In the meantime, some crypto withdrawals may remain in a pending status.
Affected components
Update timeline
- investigating Nov 04, 2026, 03:04 PM UTC
At this time, we are experiencing an outage on the Transfers endpoints. As such, Crypto Withdrawals and Deposits are impacted and customers may experience delays in processing.
- identified Nov 04, 2026, 03:43 PM UTC
Our Engineering team has identified the root cause and is working to implement a fix for the pending withdrawals. Once the fix is deployed, all pending withdrawals will be processed.
- identified Nov 04, 2026, 04:30 PM UTC
Engineering team si working on the fix for the issue. In the meantime, some crypto withdrawals may remain in a pending status.
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