pawaPay incident

Performance degradation affecting Congo Brazzaville Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on September 1, 2026 affecting Airtel :: Payout and Airtel :: Web Deposit, lasting 3h 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 11:22 PM UTC
Resolved
Sep 02, 2026, 02:53 AM UTC
Duration
3h 30m
Detected by Pingoru
Sep 01, 2026, 11:22 PM UTC

Affected components

Airtel :: PayoutAirtel :: Web Deposit

Update timeline

  1. identified Sep 01, 2026, 11:22 PM UTC

    We have identified instability in Congo Brazzaville Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Sep 02, 2026, 01:35 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Sep 02, 2026, 02:53 AM UTC

    The incident has been resolved. We apologise for the inconvenience.