pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on September 1, 2026 affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more component, lasting 9h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 04:34 PM UTC
Resolved
Sep 02, 2026, 01:36 AM UTC
Duration
9h 1m
Detected by Pingoru
Sep 01, 2026, 04:34 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. investigating Sep 01, 2026, 04:34 PM UTC

    We are experiencing degraded performance in the Tanzania Vodacom services. We are investigating the issue.

  2. monitoring Sep 02, 2026, 12:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 02, 2026, 01:36 AM UTC

    The incident has been resolved. We apologise for the inconvenience.