pawaPay incident

Performance degradation affecting Mozambique Vodacom services

Major Resolved View vendor source →

pawaPay experienced a major incident on August 29, 2026 affecting Vodacom :: Web Deposit and Vodacom :: Payout, lasting 6h 13m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2026, 11:05 AM UTC
Resolved
Aug 29, 2026, 05:19 PM UTC
Duration
6h 13m
Detected by Pingoru
Aug 29, 2026, 11:05 AM UTC

Affected components

Vodacom :: Web DepositVodacom :: Payout

Update timeline

  1. identified Aug 29, 2026, 11:05 AM UTC

    We have identified instability in Mozambique Vodacom services. We have escalated this to the MMO for resolution.

  2. monitoring Aug 29, 2026, 02:48 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 29, 2026, 05:19 PM UTC

    The incident has been resolved. We apologise for the inconvenience.