pawaPay incident

Performance degradation affecting DRC Orange services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on August 26, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 06:52 PM UTC
Resolved
Aug 26, 2026, 08:57 PM UTC
Duration
2h 5m
Detected by Pingoru
Aug 26, 2026, 06:52 PM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. investigating Aug 26, 2026, 06:52 PM UTC

    We are experiencing degraded performance in the DRC Orange services. We are investigating the issue.

  2. monitoring Aug 26, 2026, 08:09 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. monitoring Aug 26, 2026, 08:10 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 26, 2026, 08:57 PM UTC

    This incident has been resolved.