pawaPay incident

Performance degradation affecting Nigeria Monnify services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on August 20, 2026 affecting Monnify :: Web Deposit and Monnify :: Payout, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 03:35 AM UTC
Resolved
Aug 20, 2026, 05:07 AM UTC
Duration
1h 31m
Detected by Pingoru
Aug 20, 2026, 03:35 AM UTC

Affected components

Monnify :: Web DepositMonnify :: Payout

Update timeline

  1. identified Aug 20, 2026, 03:35 AM UTC

    We have identified instability in Nigeria Monnify services. We have escalated this to the MMO for resolution.

  2. monitoring Aug 20, 2026, 03:49 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 20, 2026, 05:07 AM UTC

    The incident has been resolved. We apologise for the inconvenience.