pawaPay incident

Performance degradation affecting Malawi Airtel services

Critical Resolved View vendor source →
Started
May 01, 2026, 12:09 AM UTC
Resolved
May 01, 2026, 04:34 AM UTC
Duration
4h 24m
Detected by Pingoru
May 01, 2026, 12:09 AM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. identified May 01, 2026, 12:09 AM UTC

    We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring May 01, 2026, 01:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 01, 2026, 04:34 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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