pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on August 13, 2026 affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more component, lasting 7h 49m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 10:13 PM UTC
Resolved
Aug 14, 2026, 06:02 AM UTC
Duration
7h 49m
Detected by Pingoru
Aug 13, 2026, 10:13 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. identified Aug 13, 2026, 10:13 PM UTC

    We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.

  2. monitoring Aug 14, 2026, 04:13 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 14, 2026, 06:02 AM UTC

    This incident has been resolved.