pawaPay incident

Performance degradation affecting Mozambique Vodacom services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on August 13, 2026 affecting Vodacom :: Web Deposit and Vodacom :: Payout, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 10:02 PM UTC
Resolved
Aug 14, 2026, 12:36 AM UTC
Duration
2h 33m
Detected by Pingoru
Aug 13, 2026, 10:02 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: Payout

Update timeline

  1. investigating Aug 13, 2026, 10:02 PM UTC

    We are experiencing an outage of the Mozambique Vodacom services. We are investigating the issue.

  2. monitoring Aug 13, 2026, 10:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 14, 2026, 12:36 AM UTC

    This incident has been resolved.