pawaPay incident

Performance degradation affecting DRC Airtel services

Major Resolved View vendor source →

pawaPay experienced a major incident on August 8, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 2h 41m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2026, 03:10 AM UTC
Resolved
Aug 08, 2026, 05:52 AM UTC
Duration
2h 41m
Detected by Pingoru
Aug 08, 2026, 03:10 AM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Aug 08, 2026, 03:10 AM UTC

    We are experiencing an outage of the DRC Airtel services. We are investigating the issue.

  2. monitoring Aug 08, 2026, 04:18 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 08, 2026, 05:52 AM UTC

    The incident has been resolved. We apologise for the inconvenience.