pawaPay incident

Performance degradation affecting Uganda Airtel services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on August 7, 2026 affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more component, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 10:24 PM UTC
Resolved
Aug 07, 2026, 11:43 PM UTC
Duration
1h 18m
Detected by Pingoru
Aug 07, 2026, 10:24 PM UTC

Affected components

Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout

Update timeline

  1. investigating Aug 07, 2026, 10:24 PM UTC

    We are experiencing degraded performance in the Uganda Airtel services. We are investigating the issue.

  2. monitoring Aug 07, 2026, 10:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 07, 2026, 11:43 PM UTC

    This incident has been resolved.