pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on August 6, 2026 affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more component, lasting 5h 24m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2026, 09:10 AM UTC
Resolved
Aug 06, 2026, 02:34 PM UTC
Duration
5h 24m
Detected by Pingoru
Aug 06, 2026, 09:10 AM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. identified Aug 06, 2026, 09:10 AM UTC

    We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.

  2. monitoring Aug 06, 2026, 11:59 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. identified Aug 06, 2026, 12:34 PM UTC

    We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.

  4. monitoring Aug 06, 2026, 01:42 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  5. resolved Aug 06, 2026, 02:34 PM UTC

    The incident has been resolved. We apologise for the inconvenience.