pawaPay incident

Performance degradation affecting Mali Orange services

Major Resolved View vendor source →

pawaPay experienced a major incident on July 21, 2026 affecting Orange :: Web deposit and Orange :: Payout, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 10:42 PM UTC
Resolved
Jul 23, 2026, 03:51 AM UTC
Duration
1d 5h
Detected by Pingoru
Jul 21, 2026, 10:42 PM UTC

Affected components

Orange :: Web depositOrange :: Payout

Update timeline

  1. investigating Jul 21, 2026, 10:42 PM UTC

    We are experiencing an outage of the Mali Orange services. We are investigating the issue.

  2. identified Jul 22, 2026, 06:25 AM UTC

    This is a quick update to inform you that we are experiencing an outage in our Mali Orange payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. monitoring Jul 22, 2026, 02:41 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.