pawaPay incident

Performance degradation affecting DRC Airtel services

Major Resolved View vendor source →

pawaPay experienced a major incident on July 13, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 7h 42m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 11:54 PM UTC
Resolved
Jul 14, 2026, 07:37 AM UTC
Duration
7h 42m
Detected by Pingoru
Jul 13, 2026, 11:54 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Jul 13, 2026, 11:54 PM UTC

    We are experiencing an outage of the DRC Airtel services. We are investigating the issue.

  2. monitoring Jul 14, 2026, 06:34 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jul 14, 2026, 07:37 AM UTC

    This incident has been resolved.