pawaPay incident

Performance degradation affecting CIV Orange services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on June 25, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 3h 48m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2026, 03:31 PM UTC
Resolved
Jun 25, 2026, 07:19 PM UTC
Duration
3h 48m
Detected by Pingoru
Jun 25, 2026, 03:31 PM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. investigating Jun 25, 2026, 03:31 PM UTC

    We are experiencing an outage of the CIV Orange services. We are investigating the issue.

  2. monitoring Jun 25, 2026, 06:39 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 25, 2026, 07:19 PM UTC

    The incident has been resolved. We apologise for the inconvenience.