Performance degradation affecting DRC Vodacom services

Update timeline

1. identified Mar 22, 2026, 03:16 AM UTC

   We are experiencing a drop in deposit success rates for Vodacom DRC. Users may notice delays or fail to receive the PIN prompt on their mobile devices when attempting to complete a transaction. We are in communication with the MMO to identify the root cause and restore full service as quickly as possible. Updates will be shared once there has been any progress made.

2. investigating Mar 31, 2026, 03:31 PM UTC

   We are experiencing an outage in the DRC Vodacom services. We are investigating the issue.

3. identified Mar 31, 2026, 04:03 PM UTC

   We are experiencing a drop in deposit success rates for Vodacom DRC. Users may notice delays or fail to receive the PIN prompt on their mobile devices when attempting to complete a transaction. We are in communication with the MMO to identify the root cause and restore full service as quickly as possible. Updates will be shared once there has been any progress made.