pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Major Resolved View vendor source →

pawaPay experienced a major incident on May 5, 2026 affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 04:51 PM UTC
Resolved
May 05, 2026, 07:49 PM UTC
Duration
2h 58m
Detected by Pingoru
May 05, 2026, 04:51 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD Deposit

Update timeline

  1. investigating May 05, 2026, 04:51 PM UTC

    We are experiencing an outage of the Tanzania Vodacom services. We are investigating the issue.

  2. monitoring May 05, 2026, 06:19 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 05, 2026, 07:49 PM UTC

    This incident has been resolved.