pawaPay incident

Performance degradation affecting Nigeria Airtel services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on September 21, 2026 affecting Airtel :: Payout, lasting 8h 54m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 10:53 PM UTC
Resolved
Sep 22, 2026, 07:48 AM UTC
Duration
8h 54m
Detected by Pingoru
Sep 21, 2026, 10:53 PM UTC

Affected components

Airtel :: Payout

Update timeline

  1. investigating Sep 21, 2026, 10:53 PM UTC

    We are experiencing degraded performance in the Nigeria Airtel services. We are investigating the issue.

  2. investigating Sep 22, 2026, 05:11 AM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in our Nigeria Airtel payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. resolved Sep 22, 2026, 07:48 AM UTC

    The incident has been resolved. We apologise for the inconvenience.