pawaPay incident

Performance degradation affecting Ghana Telecel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on September 8, 2026 affecting Telecel :: Web Deposit and Telecel :: USSD deposit and 1 more component, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2026, 09:51 PM UTC
Resolved
Sep 09, 2026, 12:34 AM UTC
Duration
2h 43m
Detected by Pingoru
Sep 08, 2026, 09:51 PM UTC

Affected components

Telecel :: Web DepositTelecel :: USSD depositTelecel :: Payout

Update timeline

  1. investigating Sep 08, 2026, 09:51 PM UTC

    We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.

  2. monitoring Sep 08, 2026, 11:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 09, 2026, 12:34 AM UTC

    This incident has been resolved.