pawaPay incident
Performance degradation affecting payment reconciliation
pawaPay experienced a minor incident on September 2, 2026 affecting Payment reconciliation, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Payment reconciliation
Update timeline
- identified Sep 02, 2026, 01:09 PM UTC
Dear Customer! We are currently experiencing performance degradation in our payment reconciliation engine. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.
- resolved Sep 02, 2026, 01:52 PM UTC
This incident has been resolved, we apologize for the inconvenience.