Pathwright incident

Investigating loading issues with Vimeo videos embedded via iFramely

Resolved after 22 hours 41 minutes, on July 23, 2024.

resolved Jul 24, 2024, 04:31 PM UTC

This incident has been resolved. If you still experience loading issues for any of your Vimeo videos embedded via Iframely, you can follow these steps to resolve: 1) Go to , 2) enter URL 3) see the results and then hit "REFRESH" button manually to invalidate that URL..

Started
Jul 23, 2024, 05:50 PM UTC
Resolved
Jul 24, 2024, 04:31 PM UTC
Duration
22h 41m
Detected by Pingoru
Jul 23, 2024, 05:50 PM UTC

Update timeline

  1. investigating Jul 23, 2024, 05:50 PM UTC

    We're currently investigating loading issues with Vimeo videos embedded via iFramely. It appears that only some Vimeo videos embedded via iFramely are affected..

  2. monitoring Jul 24, 2024, 12:42 AM UTC

    We implemented a workaround and are currently monitoring the result. The root cause is still unknown but lies with a 3rd party service. The workaround enables learners to view Vimeo embedded videos, but those videos affected will still not load when editing..

  3. resolved Jul 24, 2024, 04:31 PM UTC

    This incident has been resolved. If you still experience loading issues for any of your Vimeo videos embedded via Iframely, you can follow these steps to resolve: 1) Go to , 2) enter URL 3) see the results and then hit "REFRESH" button manually to invalidate that URL..

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