Pathwright incident

Some learning spaces are reporting server timeouts while loading path content.

Minor Resolved

Pathwright experienced a minor incident on September 3, 2026 affecting Primary Service, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 01:30 PM UTC
Resolved
Sep 03, 2026, 04:04 PM UTC
Duration
2h 34m
Detected by Pingoru
Sep 03, 2026, 01:30 PM UTC

Affected components

Primary Service

Update timeline

  1. investigating Sep 03, 2026, 01:30 PM UTC

    We are currently investigating.

  2. investigating Sep 03, 2026, 02:23 PM UTC

    We are currently investigating this incident.

  3. monitoring Sep 03, 2026, 03:47 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Sep 03, 2026, 04:04 PM UTC

    This incident has been resolved.