Pathwright incident
Some learning spaces are reporting server timeouts while loading path content.
Resolved after 6 hours 16 minutes, on September 3, 2026.
We've narrowed down the cause of the issue to a feature deploy causing performance issues primarily with Blocks. We reverted the relevant update at 2:30pm EDT and no performance regressions have been indicated since. We apologize for any inconvenience..
Update timeline
- investigating Sep 03, 2026, 01:30 PM UTC
We are currently investigating..
- investigating Sep 03, 2026, 02:23 PM UTC
We are currently investigating this incident..
- monitoring Sep 03, 2026, 03:47 PM UTC
We implemented a fix and are currently monitoring the result..
- resolved Sep 03, 2026, 04:04 PM UTC
This incident has been resolved..
- monitoring Sep 03, 2026, 06:44 PM UTC
We're seeing some more reports of slow load time when accessing some path content. We'll keep you updated as we investigate..
- resolved Sep 03, 2026, 07:46 PM UTC
We've narrowed down the cause of the issue to a feature deploy causing performance issues primarily with Blocks. We reverted the relevant update at 2:30pm EDT and no performance regressions have been indicated since. We apologize for any inconvenience..
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