Patchman incident
Degraded performance on the Data Processing Infrastructure.
Resolved after 4 days 17 hours, affecting Data Processing Infrastructure, on September 11, 2019.
Currently we are seeing a high volume of detection and task data that is in the backlog for processing. As a result of this the feedback between the agents and Portal is slow, making it potentially seem unresponsive. We are working to improve this responsiveness and the accuracy of the data displayed in the Portal regarding both detections and their resolution state.
Affected components
Update timeline
- identified Sep 11, 2019, 02:08 PM UTC
Currently we are seeing a high volume of detection and task data that is in the backlog for processing. As a result of this the feedback between the agents and Portal is slow, making it potentially seem unresponsive. We are working to improve this responsiveness and the accuracy of the data displayed in the Portal regarding both detections and their resolution state.
- resolved Sep 16, 2019, 07:56 AM UTC
All systems are fully operational again and working as intended.
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