Patchman incident

Portal Service Unavailable

Resolved after 8 minutes, affecting Portal, on September 29, 2026.

monitoring Sep 29, 2026, 10:35 AM UTC

We have identified the cause, it was a network connectivity failure at our hosting provider's facility.

Started
Sep 29, 2026, 10:29 AM UTC
Resolved
Sep 29, 2026, 10:38 AM UTC
Duration
8m
Detected by Pingoru
Sep 29, 2026, 10:29 AM UTC

Affected components

Portal

Update timeline

  1. investigating Sep 29, 2026, 10:29 AM UTC

    We are aware of an issue making Patchman portal service unreachable. We are actively investigating. Affected - Customer portal (portal.patchman.co)

  2. investigating Sep 29, 2026, 10:30 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 29, 2026, 10:35 AM UTC

    We have identified the cause, it was a network connectivity failure at our hosting provider's facility.

  4. resolved Sep 29, 2026, 10:38 AM UTC

    Production services restored!

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