Resolved after 8 hours 50 minutes, affecting Definitions API, on March 9, 2021.
We have implemented a fix on our Definitions API that we believe will resolve the problem permanently. We continue to monitor the situation to make sure. It may take a while for your definition updates to complete still - check your agent logs for more information on the current definition update process.
Affected components
Update timeline
- investigating Mar 09, 2021, 08:37 AM UTC
We are seeing large numbers of definition updates fail on agents running our current version 1.13.0. Investigation is underway to determine the root cause of this problem.
- identified Mar 09, 2021, 09:54 AM UTC
We have identified two different problems. For one of these, we implemented a fix already, and we expect to see more updates succeed as a result of this. For our second problem, investigation is still ongoing regarding the best way to resolve this.
- identified Mar 09, 2021, 01:11 PM UTC
Our investigation is still ongoing.
- monitoring Mar 09, 2021, 02:44 PM UTC
We have implemented a fix on our Definitions API that we believe will resolve the problem permanently. We continue to monitor the situation to make sure. It may take a while for your definition updates to complete still - check your agent logs for more information on the current definition update process.
- resolved Mar 09, 2021, 05:27 PM UTC
This incident has been resolved.
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