Patchman incident
Connectivity problems on Agent API and Definitions API
Critical Vendor's status page →
Resolved after 2 hours 42 minutes, affecting Agent API and Definitions API, on April 11, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
Agent APIDefinitions API
Update timeline
- investigating Apr 11, 2021, 05:45 PM UTC
We are seeing connectivity problems and general packet loss between agents and our Agent API. We are currently investigating this issue.
- investigating Apr 11, 2021, 06:53 PM UTC
We are continuing to investigate this issue. During the investigation we noticed this incident affects the Definitions API as well.
- identified Apr 11, 2021, 07:07 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 11, 2021, 07:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 11, 2021, 08:27 PM UTC
This incident has been resolved.
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