Passfort incident

Maxsight EU - Issue downloading Audit Reports

Resolved after 18 hours 46 minutes, affecting 🇪🇺 EU - eu.maxsight.com, on October 8, 2025.

identified Oct 09, 2025, 08:21 AM UTC

We are continuing to work on a fix for this issue.

Started
Oct 08, 2025, 02:19 PM UTC
Resolved
Oct 09, 2025, 09:06 AM UTC
Duration
18h 46m
Detected by Pingoru
Oct 08, 2025, 02:19 PM UTC

Affected components

🇪🇺 EU - eu.maxsight.com

Update timeline

  1. investigating Oct 08, 2025, 02:19 PM UTC

    We are currently investigating an issue affecting users in the Maxsight EU environments, where audit reports are either not downloading or experiencing significant delays. Our engineering team is actively working to resolve this as quickly as possible.

  2. identified Oct 08, 2025, 03:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 09, 2025, 08:21 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Oct 09, 2025, 09:06 AM UTC

    This incident has been resolved.

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