Passfort experienced a minor incident on October 8, 2025 affecting 🇪🇺 EU - eu.maxsight.com, lasting 18h 46m. The incident has been resolved; the full update timeline is below.
Affected components
🇪🇺 EU - eu.maxsight.com
Update timeline
- investigating Oct 08, 2025, 02:19 PM UTC
We are currently investigating an issue affecting users in the Maxsight EU environments, where audit reports are either not downloading or experiencing significant delays. Our engineering team is actively working to resolve this as quickly as possible.
- identified Oct 08, 2025, 03:01 PM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 09, 2025, 08:21 AM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 09, 2025, 09:06 AM UTC
This incident has been resolved.