Resolved after 3 hours 44 minutes, affecting TransUnion TruValidate, on October 20, 2025.
This outage is currently impacting some users’ ability to log in to Maxsight. AWS reports partial recovery, and we will continue monitoring until full service is restored.
Affected components
Update timeline
- identified Oct 20, 2025, 08:50 AM UTC
We are currently experiencing a global outage with Amazon Web Services (AWS), which is affecting data provider services and causing functionality issues, including checks. Our team is actively monitoring the situation until AWS recovery. Please note this is a global, external issue and cannot be resolved by Moody’s.
- identified Oct 20, 2025, 09:52 AM UTC
This outage is currently impacting some users’ ability to log in to Maxsight. AWS reports partial recovery, and we will continue monitoring until full service is restored.
- resolved Oct 20, 2025, 12:34 PM UTC
This incident has been resolved.
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Amazon Web Services