Passfort incident

Potential issues with connection to Maxsight Services for EU & US

Passfort experienced a notice incident on November 11, 2025 affecting 🇪🇺 EU - eu.maxsight.com and 🇺🇸 USA - us.maxsight.com, lasting —. The incident has been resolved; the full update timeline is below.

Started: Nov 11, 2025, 12:01 PM UTC
Resolved: Nov 11, 2025, 12:01 PM UTC
Duration: —
Detected by Pingoru: Nov 11, 2025, 12:01 PM UTC

Affected components

🇪🇺 EU - eu.maxsight.com🇺🇸 USA - us.maxsight.com

Update timeline

resolved Nov 11, 2025, 12:01 PM UTC

We’ve made an update in our EU and US environment that may affect how clients connect to our services. In case of connection issues while using the APIs directly or via browser, any affected service should be restarted. Further resolution would involve clearing DNS cache if necessary. Most users should not be affected.