Passfort incident
Potential issues with connection to Maxsight Services for EU & US
Resolved on November 11, 2025, affecting 🇪🇺 EU - eu.maxsight.com and 🇺🇸 USA - us.maxsight.com.
We’ve made an update in our EU and US environment that may affect how clients connect to our services. In case of connection issues while using the APIs directly or via browser, any affected service should be restarted. Further resolution would involve clearing DNS cache if necessary. Most users should not be affected.
Affected components
Update timeline
- resolved Nov 11, 2025, 12:01 PM UTC
We’ve made an update in our EU and US environment that may affect how clients connect to our services. In case of connection issues while using the APIs directly or via browser, any affected service should be restarted. Further resolution would involve clearing DNS cache if necessary. Most users should not be affected.
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