Resolved after 4 hours 6 minutes, affecting 🇪🇺 EU - eu.maxsight.com, on November 14, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Nov 14, 2025, 10:42 AM UTC
We are currently seeing automation delays in Maxsight EU specifically for associate profiles. Our engineers are working to resolve this issue and restore normal service as quickly as possible.
- investigating Nov 14, 2025, 10:53 AM UTC
Upon further investigation, we believe the slow automation is not just affecting associate profiles but also some root/parent profiles. We are continuing to work on a fix to resolve this as quickly as possible.
- monitoring Nov 14, 2025, 12:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 14, 2025, 02:49 PM UTC
This incident has been resolved.
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