Passfort experienced a minor incident on February 2, 2026 affecting 🇪🇺 EU - eu.maxsight.com, lasting 4h 24m. The incident has been resolved; the full update timeline is below.
Affected components
🇪🇺 EU - eu.maxsight.com
Update timeline
- investigating Feb 02, 2026, 10:38 AM UTC
We are currently investigating performance issues with Maxsight where users are observing slowness in the UI when using the platform. Our team are working to resolve this as soon as possible.
- monitoring Feb 02, 2026, 11:25 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Feb 02, 2026, 11:57 AM UTC
We are still observing slow performances and we are continuing to investigate this further.
- monitoring Feb 02, 2026, 02:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 02, 2026, 03:02 PM UTC
This incident has been resolved.