ParentSquare incident

Timeouts when loading Filter and Send recipients

Minor Resolved View vendor source →

ParentSquare experienced a minor incident on April 4, 2025 affecting Auto Notices, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2025, 08:09 PM UTC
Resolved
Apr 04, 2025, 11:21 PM UTC
Duration
3h 12m
Detected by Pingoru
Apr 04, 2025, 08:09 PM UTC

Affected components

Auto Notices

Update timeline

  1. identified Apr 04, 2025, 08:09 PM UTC

    We have identified the cause of the issue and are implementing a fix.

  2. monitoring Apr 04, 2025, 11:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 04, 2025, 11:21 PM UTC

    This incident has been resolved.