ParentSquare incident

Issues with site navigation

Minor Resolved View vendor source →

ParentSquare experienced a minor incident on April 10, 2025 affecting Smart Sites, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2025, 01:46 PM UTC
Resolved
Apr 10, 2025, 02:05 PM UTC
Duration
19m
Detected by Pingoru
Apr 10, 2025, 01:46 PM UTC

Affected components

Smart Sites

Update timeline

  1. investigating Apr 10, 2025, 01:46 PM UTC

    We are investigating reports that site navigation isn't displaying properly for some Smart Sites customers.

  2. resolved Apr 10, 2025, 02:05 PM UTC

    We resolved the issue. Only a small number of sites were impacted and we have fully recovered.