ParentSquare incident

Studio Editor changes not saving

Minor Resolved View vendor source →

ParentSquare experienced a minor incident on April 24, 2025 affecting Web Application, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2025, 05:48 PM UTC
Resolved
Apr 24, 2025, 06:44 PM UTC
Duration
55m
Detected by Pingoru
Apr 24, 2025, 05:48 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Apr 24, 2025, 05:48 PM UTC

    We are investigating reports that some users are experiencing errors for Studio Editor in ParentSquare. We will provide an update shortly.

  2. identified Apr 24, 2025, 06:12 PM UTC

    We have identified the cause of the issue and are implementing a fix.

  3. identified Apr 24, 2025, 06:44 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Apr 24, 2025, 06:44 PM UTC

    We confirmed that the issue has been resolved.